28 January 2020

Tell us what you think………We want you to tell us if we are doing something you like, doing something you don’t like, or you have an idea.
Feedback from the people we support and their families is an important way of us improving the quality of the services we provide at Jaffray Care. NHS England have recently published information from a project they are undertaking called “ASK, LISTEN, DO – Making conversations count” which reinforces the messages our policy gives. We are committed to:
making it easy for people and their families or advocates to give us feedback

  • listening to what it is people are telling us
  • doing something positive about it in good time and telling the person what we are doing to put it right
  • learning from what people tell us to improve the services.
  • You can email us with your thoughts at or write to us at

The Whitehouse, 39 Jaffray Crescent, Erdington, Birmingham B248BE
Remember you can help Jaffray Care every time you shop. Just start your online shopping first at then shop as normal. Their retailers will then make a small donation to say “thank you”.

Download the Easyfundraising app or add it to your PC.
Get started – Choose Jaffray Care to support then join for free – Start shopping
Visit retailers and then shop online as normal and Jaffray Care receives free donations.

What can you do?

Help support our care

Donations are incredibly important to Jaffray Care.
 There are lots of ways you can lend your support and the amazing kindness and generosity of people like you makes our work possible.

Sutton Fun Run with Nikki and Darren

Sutton Fun Run with Nikki and Darren

Hello, my name is Nikki and I work for Jaffray Care a charity that provides care and support to people with complex health needs. Darren has lived at his home with Jaffray for 15 years and I have had the pleasure of working with him for almost 4 years. We all know the...

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Jaffray Hospital then and now…….

Jaffray Hospital then and now…….

Built in 1885 with help from John Jaffray, the hospital took chronic cases transferred from Birmingham General Hospital.  It latterly housed EMI patients, and was closed around 1991 and demolished in 1994. Jaffray Nursing Home opened its doors in 1991 and was built in...

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